{"id":8472,"date":"2021-04-23t12:55:05","date_gmt":"2021-04-23t11:55:05","guid":{"rendered":"\/\/www.aselpijama.com\/?page_id=8472"},"modified":"2023-05-03t15:14:32","modified_gmt":"2023-05-03t14:14:32","slug":"our-commitment-to-quality-information-and-resources","status":"publish","type":"page","link":"\/\/www.aselpijama.com\/about-the-pha-uk\/our-commitment-to-quality-information-and-resources\/","title":{"rendered":"our commitment to quality information and resources"},"content":{"rendered":"

at the pha uk we are proud to be part of the patient information forum<\/a> (pif) \u2013 a membership organisation and network for people working in health information and support.<\/p>

we\u2019re committed to ensuring the information and resources we produce are trustworthy and of the highest standard, and we\u2019re delighted to say this has earned us a pif quality mark<\/a> \u2013 a prestigious tick which is only awarded to organisations who follow high quality standards when producing health information.<\/strong><\/p>

\"\"<\/a><\/figure><\/div>
<\/div>

quality mark criteria<\/span><\/strong><\/p>

how does your organisation produce information?<\/strong><\/p>

systems \u2013 the organisation produces health information in a consistent and systematic manner<\/p>

how are staff trained and supported to produce high-quality information?<\/strong><\/p>

training \u2013 staff involved in the information production process receive ongoing training and support<\/p>

how do you identify genuine information need?<\/strong><\/p>

identifying need \u2013 resources are produced to meet a genuine need<\/p>

what evidence are you using to produce high-quality health information?<\/strong><\/p>

evidence \u2013 evidence used is relevant, up to date and from a reputable source<\/p>

how are users involved in the development of health information?<\/strong><\/p>

involving users \u2013 users have been involved in the development of information resources<\/p>

how do you ensure information is clearly communicated to users?<\/strong><\/p>

content \u2013 resources are written to meet the health literacy needs of the target audience and use appropriate language and tone<\/p>

is your information easy to access and use?    <\/strong><\/p>

layout and design \u2013 resources are easy to access and navigate<\/p>

how can users give feedback on your information?<\/strong><\/p>

feedback \u2013 there is a clear mechanism for users to feedback<\/p>

how do people find your information?<\/strong><\/p>

disseminating and marketing \u2013 information resources have been promoted to maximise their reach<\/p>

does your information make a difference?<\/strong><\/p>

evaluation and impact \u2013 the impact of the resource has been measured<\/p>

<\/div>

do you have any feedback about any of our information or resources? part of our commitment to upholding our standards is to encourage and act on feedback from our members. please complete this form<\/a>, email office@phauk.org or call 01709 761450<\/mark><\/strong><\/p>

<\/div>

how to make sure you’re accessing trustworthy health information:<\/strong><\/h2>
\n